It's no secret that the monitoring is currently in a phase of growth. Indeed, more and more companies are realizing the importance of their website for their business and make every means possible to satisfy their customers. For them, the monitoring is a reliable tool to achieve maximum customer satisfaction. Yes, they do not continuously monitored during their site to see if it is accessible or not. They can not afford to wait until a customer pointed them a problem because it causes too much loss of time and money. Through monitoring, they only have to monitor alerts and gain valuable time that could be allocated to other activities.
Currently, according to a survey of customers using the monitoring, it is clear that these are the "web agencies" that are most regularly use the service; far enough before the companies' e-Marketing and Ecommerce . What is surprising because these are the sites of E-commerce for which the non-accessibility of a site is the most damaging. But more surprising still, financial institutions and telecom sector only limited use this service so that the communication made to the customer in this way is very important in these sectors.
We also find that monitoring is becoming. Of course, most users are still in Europe and the United States, but we notice a change on other continents. Indeed, countries like Mexico, China or New Zealand are seen as future customers of monitoring services. You can see this trend on the following page: http://www.internetvista.com/about.htm
We can therefore conclude by saying that monitoring is certainly on the right track but that awareness is still needed from some sectors to improve the overall quality of content.
